One System for Every Shift, Department & Property
Hotels operate around the clock. Timetera gives HR and management real-time visibility into staff attendance, shifts, overtime and access across front office, housekeeping, F&B, maintenance and back-of-house teams.
24/7
Real-time
1 Dashboard
- Quick answer
Timetera is a cloud attendance and workforce management solution for hotels and hospitality businesses. Employees can clock in through AI face recognition and other supported methods while Timetera Cloud consolidates attendance, shifts, breaks, overtime and multiple locations into one central dashboard.
Why hotel & hospitality workforce management gets complicated
Different departments, long operating hours, casual teams and changing guest demand make hospitality workforce management very different from a standard office.
Operations run beyond office hours
Different departments follow different schedules
Restricted staff areas need control
Demand changes with occupancy and events
Casual and event crews change frequently
Multiple properties fragment reporting
What Timetera solves for hotels & hospitality
Bring attendance, working-hour rules, access control and central reporting into one connected environment.
Fast face recognition
Give employees a fast, contactless way to verify attendance without relying only on shared cards, PINs or fingerprint scanning.
24/7 shift management
Configure morning, evening, night, split and rotating shifts for hotel, resort, venue and hospitality teams.
Overtime tracking
Use verified clock-in and clock-out records to calculate working hours and overtime more consistently.
Real-time staff visibility
See attendance status and late arrivals without waiting for department supervisors to prepare reports.
Casual, part-time & event staff
Add banquet crews, event staff, casual employees, part-timers and contractors into the same attendance environment.
Restricted back-of-house access
Control access to selected staff-only areas using supported Timetera attendance and access-control devices.
One system across your operation
Use the right attendance and access setup for each area while keeping records centralised.
How the daily workflow stays connected
Timetera turns every verified attendance event into information management can use.
BEFORE SHIFT
Employees arrive
Staff enter through the employee entrance and verify their identity.
SHIFT START
Attendance syncs
HR or supervisors can identify missing and late employees.
DURING OPERATIONS
Management sees staffing
Review workforce attendance across departments and properties.
END OF SHIFT
Hours become reports
Clock-out records feed worked-hour, overtime and payroll reporting.
How it rolls out
Start with the locations, schedules and access points that matter most, then expand under the same Timetera environment.
01
Map departments & entrances
Identify employee entrances, departments, working patterns and restricted areas.
02
Configure hospitality shifts
Set schedules for front office, housekeeping, F&B, events, security, engineering and casual teams.
03
Deploy attendance & access
Install terminals at staff entrances and configure supported restricted doors.
04
Connect to Timetera Cloud
Attendance from departments or multiple properties flows into one central reporting environment.
Attendance by hotel & hospitality teams
Timetera can be structured around different staff groups and operating needs while keeping one central reporting layer.
HOTELS & RESORTS
SERVICED RESIDENCES
FOOD & BEVERAGE
EVENT VENUES
Timetera 62AI + Timetera Cloud
A practical combination for organisations that need fast identity verification, flexible shifts, central reporting and supported door access.
AI face recognition with low-light support
IP65-rated device for water and dust resistance
Door access support
Shift, overtime and payroll-ready attendance reports
Multiple shift support & Central cloud reporting
Trusted by businesses across Malaysia
Frequently asked questions
Straight answers for HR, operations and management teams evaluating Timetera.
What attendance system is suitable for hotels and hospitality businesses in Malaysia?
Timetera combines biometric attendance terminals with cloud workforce management, making it suitable for hotels, resorts, serviced residences, event venues and hospitality groups operating multiple departments, shifts and locations.
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Can Timetera manage night shifts and rotating schedules?
Yes. Timetera Cloud supports flexible and multiple shift schedules, making it suitable for 24/7 hotel and hospitality operations.
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Can different departments use different schedules?
Yes. Different schedules can be configured for front office, housekeeping, F&B, engineering, security, events and other staff groups.
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Can part-time, banquet and event staff use the same system?
Yes. Temporary, casual, banquet and event employees can be added alongside permanent staff.
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Can Timetera control staff-only or restricted areas?
Yes. Selected Timetera devices support door access, and dedicated access-control solutions can be used for more complex multi-door requirements.
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Can several properties use one Timetera account?
Yes. Multiple hotels, resorts, serviced residences or venues can connect back to a central Timetera Cloud environment.
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Can attendance data be exported for payroll?
Yes. Timetera Cloud supports payroll-ready attendance exports and supported payroll integration workflows.
Related solutions
Keep Hospitality Operations Moving Around the Clock
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From the morning housekeeping shift to the overnight front desk, see attendance and working hours without waiting for manual department reports.
